© Phenom People, Inc.
Customer Obsession Day
Presented
by Phenom
We’re a purpose-driven company that delivers AI-powered talent experiences to global enterprises. With Phenom, candidates find and choose the right job faster, employees develop their skills and evolve, recruiters become wildly productive, talent marketers engage with extreme efficiency, talent leaders optimize hiring processes, managers build stronger-performing teams, HR aligns employee development with company goals, and HRIT easily integrates existing HR tech to create a holistic infrastructure.
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Agenda Overview
Successful HR implementation, adoption, and ROI only happens when true partnerships exist between an organization and their tech vendor. Working with 700+ customers has shown us what success together ultimately looks like. Join our support experts and biggest customers as they share how to navigate your Phenom journey (and any HR tech) – including lessons learned and best practices that empower you to get the greatest value from your technology investment.
Customer Obsession Day:
Opening Keynote
Opening welcome and support industry overview.
What to Expect When You’re Expecting New HR Tech
Hear from Phenom Global Customer Care about the evolution of our support team, packages, and services. Discover how Phenom customers have partnered with our team to implement and adopt HR tech.
Kick-off Lessons Learned:
The Ugly, The Bad, The Good
Get best practices for getting started on your Phenom journey, including lessons learned and pro tips.
The Who & What You Need for a Phenomenal Go-Live
Learn from your peers about how to structure your team for successfully supporting new HR tech.
Your First 90 Days and Beyond
Successfully transitioning from implementation to support services without skipping a beat.
The Secret to Loooong-Term Support Governance
Discover the most common troubleshooting tips from our technical support team.
Technology on its own will fail
Your success starts with our obsession.
FEATURING
